Read through logs to determine day's events in order to best accommodate all guests. Candidate Info 3, front Desk Agent, assisted guest Service Agents and Front Office leadership with the checking in and checking out of guests. Responded to guest inquiries and in a timely, friendly and efficient manner. Provided driving and/or walking directions to guests to local destinations. Ensured a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions. Assisted fellow team members and other departments wherever necessary to maintain positive working relationships.
Hotel Front Desk Agent Resume samples jobHero
1, front Desk Agent/night Auditor, demonstrated expertise in providing friendly, efficient and hospitable service at the front desk. Prepared, organized, secured, and maintained all write confidential files and audit records through the Opera system. Reconcile all daily accounting data, both manual and computerized. Hands-on experience in keeping records of room availability and guests' accounts, manually and by means of computers. Provide guest services by solving problems, satisfying requests, operating phone console, organizing arrival and departure bills, reservations and security. Prepared all month end production reports and ensured accuracy of each. Candidate Info 2, front Desk Agent, used strong communication skills to collaborate with other departments to ensure efficient guest focused service, and schedule reservations at other properties owned by same company. Checked in guests in high volume, fast paced environment ensuring requests were met and accurate billing. Recognized for ability to handle and resolve confrontational guest situations. Provided excellent customer service, tourism information and completed end of shift reports.
Other Experience Spring 20xx-spring 20xx mcLean Varsity mens Lacrosse team, McLean, il team Member Spring 20xx-spring 20xx national Honors Society, mcLean, il member What Else you should Know: How to Write a resume read More: Sample resumes sample cover Letters sample curriculum Vitae more job. Front Desk Agents usually work in the hospitality industry where they greet guests and help them short accommodate. Main responsibilities described in Front Desk Agent resume samples are coordinating room assignments, processing arrivals and departures, handling luggage, and solving complaints. The most sought-after qualifications in a front Desk Agent are communication skills, courtesy, organizational and administrative skills, attention to details and computer software familiarity. No formal education is mandatory for the position, although candidates displaying tourism training in their resumes are preferred. Looking for cover letter ideas? Front Desk Agent cover Letter.
Nominated employee-of-the month for exceptional customer service. August 20XX-present abc nonprofit for Kids, McLean, il volunteer Organizer Greet and register hundreds of racers, answering any registration questions. Assign tasks to volunteers, overseeing each volunteers successful completion of tasks. Managed over one dozen teen volunteers for biannual 5k race fundraiser. Summer 20xx-summer 20xx mohawk Creek camp, rock Island, il camp counselor Responsible for leading a group of 10 ten-year-old children through a series of daily activities. Interacted with parents on a daily basis, providing daily updates on their childrens behavior and achievements. 20xx-may 20xx asher Grocery mart, McLean, il cashier metamorphosis Greeted customers and provided information on daily coupons and sales; bagged groceries for customers. Managed cash, check, credit and debit card transactions with 100 accuracy and accountability.
S., washington State University, pullman,. Major: Hospitality business Management, minor: Spanish, hotel Front Desk resume Example 2 (Entry-level Candidate). This resume has a section for relevant experience, which includes both jobs and volunteer positions that require hospitality and communication skills. When you have limited or no experience in a particular job for which you are applying, you should mention in your resume academic, extracurricular, or volunteer experiences that have helped you develop skills similar to those a hotel is seeking in its next front desk. The typical guest services skills that hotels hope to find in a candidate for a front desk job include: customer service, organization, oral communications, written communications, the ability to use and / or quickly learn client relationship management (CRM) or reservation management software, friendliness, foreign. Min Chen 225 North boulevard, McLean, il 61754 c: e: Education Spring 20xx. A., augustana college, il ;.83 gpa major: Mathematics Minor: German qualifications Summary Emerging professional positioned to contribute superb communications, administrative, customer service, and organizational talents to excel as Hotel Front Desk Agent. 20XX-present Information Technology Office, augustana college, rock Island, il administrative assistant Provide technological assistance for students, staff and faculty in person and on the phone. Set up projectors and any other technological equipment for professors before class.
Hotel Front Desk Agent cv (Curriculum Vitae) Template: 1-click
7, seattle, wa 98104 c: e: qualifications Summary, charismatic and service-oriented Hotel Front Desk Agent with 7 years experience providing world-class service to guests of upscale downtown hotel. Proactive in identifying and fulfilling customers needs to ensure comfortable and pleasant writer guest experiences. Excellent command of Microsoft Office suite and guestPoint accommodation management platform. Honors graduate of Washington State Universitys Hospitality business Management Program. Dedicated team player, partnering with hotel personnel at all levels to optimize 24/7 provision of flawless guest services. Professional Experience, may 20XX-present The paramount Hotel, seattle,. Front Desk Agent, greet and check in guests to one of seattles landmark hotels.
Describe and deliver tailored concierge services to facilitate patrons access to local museums, attractions, and sporting events. Work closely with housekeeping and maintenance personnel to ensure guest room readiness and cleanliness. Earned several positive customer reviews on both internal survey forms and online review platforms including Yelp and TripAdvisor. Selected by senior management to coordinate arrangements for multiple conferences attended by 500 participants. Earned Employee-of-the-year titles in 20xx, 20xx, and 20XX. Education, spring 20xx,.
P of EngineeringVacancy Asst ManagerVan SalesmanVarious AssignmentsVarious Auditing PositionsVarious Hr ManagerVarious PositionVehicle EstimatorVendor AnalystVendor And SupplierVersioning ManagerVeterinarianVice PresidentVice President - retailVice President-HrVideo editor / Camera manVisual Aid AnalystVisual Basic ProgrammerVisual Merchandiservp - financevp - propertyvp salesvp-advisory servicesvp-corporate boywaitressWare house keeperWarehouse AssistantWarehouse In chargeWarehouse managerWarehouse personnelWarehouse. If Fresher then preferred Department/Section * Expected Salary (Total Package) Select Total Experience selectFresher1 year2 years3 years4 years5 years6 years7 years8 years9 years10 years11 years12 years13 years14 years15 years16 years17 years18 years19 years20 years21 years22 years23 years24 years25 years26 years27 years28 years29 years30 years. Job searching, resumes, erik isakson / Blend Images / Getty Images. By, alison doyle, updated October 11, 2017, the following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. When writing your resume, take the time to match your resume, and your cover letter, to the qualifications listed in the job posting.
The closer your credentials match what the company is seeking, the best your chances for a job interview. You can find more resumes for jobs in the hospitality industry here. Hotel Front Desk resume Example 1 (Experienced Candidate). This resume begins with a qualifications summary (also called a qualifications profile) which lists the skills, achievements, and experience most relevant for a hotel front desk job. Focusing on these industry-specific keywords at the very beginning of the resume helps to ensure that your resume will be given a serious review by a hiring manager. Alice manchester 301 King Street, Apt.
Customize this Outstanding Front Desk Agent Resume sample
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Professional Hotel Front Desk Agent Resume templates
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